
What locals say
about our work.
Real reviews from real customers across Richland, Pasco, Kennewick and the Tri-Cities. No edits, no cherry-picking — just honest feedback.
10 reviews, all real.
Marcus T.
Richland, WA
“Our fridge died on a Friday and they had a tech out the same day. Diagnosed it, quoted the repair upfront, and had it cooling again within the hour. Honest, veteran-owned crew.”
Dana R.
Kennewick, WA
“Washer wouldn't spin and I figured I'd be buying a new one. They fixed it on the first visit for a fraction of the cost. Friendly and explained everything.”
Sofia M.
Pasco, WA
“Oven quit the day before Thanksgiving. UDG treated it like the emergency it was — same-day service and back to baking by dinner. Can't thank them enough.”
Gregory P.
West Richland, WA
“Dishwasher was leaving grit on everything. The tech found a blocked spray arm and a failing pump, had the parts on the truck and finished the job in one visit.”
Helen K.
Richland, WA
“Veteran-owned and it shows — punctual, respectful and tidy. Left the kitchen cleaner than they found it. Will use them for all our appliances now.”
Antonio V.
Burbank, WA
“We keep extra freezers for meat and one stopped holding temperature. They prioritised it as an emergency and saved us hundreds in spoiled food.”
Rachel D.
Kennewick, WA
“Dryer was taking three cycles to dry a load. Turned out to be a vent issue plus a weak element. Fixed both and explained how to prevent it happening again.”
Paul W.
Pasco, WA
“Called about a commercial range at our restaurant and they understood the urgency immediately. Back up and running the same afternoon.”
Join the locals who trust
UDG Services.
Book a visit in under a minute — same-day service for emergencies.